Sand too hot
The sand was too hot. The brochure didn’t tell us this.
Plants are dusty
Renters of luxury villa in Florida: "The leaves of the plants in the front garden are dusty."
Currency no longer accepted
I was shocked to discover on arriving that my Spanish Pesetas were no longer accepted.
I think that it is appalling that you cannot go white water rafting in a stretch of river with no rocks.
You said that your local Slovenian reps spoke English, but you failed to mention the Slovenian accents.
I realise that there is no electricity in the Wilderness Cabins, but there should have been somewhere to recharge my phone.
Poisoned the food
Renters of luxury villa in Florida: "There is somebody living in the attic and he has poisoned the food in the freezer. We want it replaced."
Reindeer could not fly
The disappointment telling the children that the reindeer could not fly was incredible. You must state this clearly in your brochure in future.
An American lady tourist visiting the amphitheatre at Epheseus, Turkey. Her complaint: "If this had been built in America they would have put an elevator in."
At a hotel in Kenilworth, Warwickshire, a guest complained bitterly for a week that they had requested a seaview, and could not understand why we could not provide this.
Too many clouds
At Machu Picchu a British tourist arguing with the entrance staff demanding a refund for his entry fee. His complaint: "There are too many clouds around the surrounding mountains".
An American couple had traveled to the north of Norway to see the midnight sun, but as they stood there they complained that it was the same sun as home in America and wanted their money back.
An old man from Canada, at the Grand in Brighton, complaining furiously that it was absolutely disgusting to not give out steak knives with the steak. The waiter had to remain professional as possible, but finally had to point out to him that he was having duck.
An angry guest came down to the front desk of a Holland America Line cruise ship demanding a different room. The attendant tried to calm him down and find out why he disliked his cabin so much. He responded: "I paid a lot of money for this cruise and was promised a sea view, the only thing I can see through my window is the damned parking lot!" They didn’t yet left the dock.
On a two-day coach trip from Sousse (in Tunisia) to the Sahara with stops off in various places en route. At Matmarta they pulled into a small hotel for lunch, were served couscous and just about to start the meal when a lady sitting at the next table proclaimed in a loud voice: "What's the foreign rubbish? I'm not eating that stuff. What do you think you are doing? Bring me some real food, I'll have an omelette, now, and hurry up."
The beach was too sandy.
We had to queue outside with no air conditioning.
I was bitten by a mosquito - no-one said they could bite.
Fish in the sea
No-one told us there would be fish in the sea. The children were startled.
Noisy or unruly guests
It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.
We bought Ray-Ban sunglasses for five euros (£3.50) from a street trader, only to find out they were fake.
Nine hours flight
It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home.
We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels.
There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners.
We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white.
The brochure stated: 'No hairdressers at the accommodation'. We're trainee hairdressers - will we be OK staying here?
On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all.
I compared the size of our one-bedroom apartment to our friends three-bedroom apartment and ours was significantly smaller.
I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts.
A guest at a Novotel in Australia complained his soup was too thick and strong. He was inadvertently slurping the gravy at the time.
Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women.
Shops close in the afternoons
It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during siesta time - this should be banned.
Do not disturb
A woman threatened to call police after claiming that she'd been locked in by staff. When in fact, she had mistaken the "do not disturb" sign on the back of the door as a warning to remain in the room.
A tourist at a top African game lodge overlooking a waterhole, who spotted a visibly aroused elephant, complained that the sight of this rampant beast ruined his honeymoon by making him feel inadequate.
My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked.